Qualifications Summary
 
Highly accomplished in innovative Marketing and Graphic Design.
Experienced Administrative / IT professional with strong organizational and planning skills. Results-oriented and resourceful with proven success in new market identification and branding. Skilled at staff supervision, training and
support. Polished communication, presentation, negotiation and creative problem solving skills. Experienced with corporate, non-profit and volunteer environments.

Career Highlights

• Designed corporate logos and marketing collateral including websites, sales brochures, flyers and print signage.
• Supervised design projects including direct mailers, trade show graphics, landing pages and newsletters from concept through final production.
• Successful administrative support experience within corporate and nonprofit environments. Trained staff members on software and procedures
• Supported 35+ developers in maintaining code for multiple parallel versions including service patches, emergency fixes as well as general releases
• Supervised corporate accounts payable, including eight external branches
• Executive administrative support for leadership team including scheduling, correspondence and travel arrangements for senior management team.
• Designed user interfaces for a wide variety of clients such as Arby’s,Panera Bread, Starbucks, Wendy’s and other restaurant leaders.
• Created and maintained technical and support documentation as well as video demos for internal and external tools, including staff training.
• Designed and maintain corporate Solution Management Web-based issue tracker for tracking bugs, enhancements, defects and other issues
• Designed and maintain CM Automated Utilities to assist with code archive, retrieval and build process using ASP.NET
• Handled A/R, A/P, Credit and Collections, Inventory, Purchasing and Receiving as well as custom report writing with Crystal Reports
  
• Negotiated with vendors to obtain products or services including price, availability, terms and delivery and successfully negotiated terms for net 60 or better with 90% of the vendors.
  
• Maintained and managed multiple projects throughout my career in both software implementation as well as marketing and administrative initiatives.

Skills Summary

Administrative

• Microsoft Access
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Publisher
• Microsoft Project
• Microsoft Visio
  

Graphics & Development

• Corel Creative Suite
• Adobe Creative Suite
• SwishMax
• Visual Basic / ASP.NET
• Adobe Dreamweaver
• RoboHelp
• Microsoft SQL Server 2003
• Crystal Reports